Hence all our products & services are highly localized and customized to suit your requirements. We are one of the few communication companies that cater primarily to the call recording needs of the contact centers. Safe & Secure Data Storage – We adopt stringent security measures to ensure data protection. Default option overwrites oldest records first.Ħ. Intelligent Disk management – Automatic disk management without human intervention. Dynamic Search Options – including incoming caller ID, DTMF, time, date, agent ID & custom made notes.ĥ. Versatile Playback Options – The calls can be stored in various formats including the industry standard G.729 format and can be accessed through the web or local/mobile telephone networks.Ĥ.
#Smart voice recorder archive
Universal Compatibility – Our products can be employed in virtually any environment including T1/E1 connections, VoIP, all types of Analog lines & Digital PABX connections and various trigger modes including on/off hook, VOX, DTMF, Event trigger, CTI real time data & CDR capture.Ģ. S uperior Digital Performance – Our servers use advanced compression techniques to digitize and compress incoming voice packets and archive them on various media storage devices within the server and the network.ģ. Unlike other companies, we offer the entire hardware-software solutions package inclusive of the recording server, client software, voice cards and PCI cards at a very affordable price.ġ. Our systems have been deployed in thousands of call centers, trading markets and other areas and have been proven to dramatically improve business performance and productivity. SmartVoice PowerRec is an award winning digital multi-channel voice recording system that enables you to record telephone communications in a quick, easy and reliable manner.